Display based on the Specified Commercial Transactions Law

■Shop name
■Seller Soul Japan Commerce Co., Ltd.

■Business registration number

■Operations manager
Tanaka Masamichi, Akiyama Norio, Ito Yumie

■Location 206-11 1F

■Telephone number (Japanese and Korean available)
From Japan → 050-5875-9542
From Korea → 070-7673-9666
Weekdays: 9:00 - 18:00 (excluding 12:00 - 13:00)

■Email address

■Homepage URL

■Product price will be displayed for each product.

■Payment method
You can use "credit card payment" and "bank transfer" using Eximbay (globalPayment).

■Payment period/deadline/credit card payment: At the time of payment (varies depending on credit card company)
・Bank transfer: within 3 days after ordering

■Required charges other than product price
·consumption tax

■Delivery period (from order to shipment)

We will ship your order within 2 business days after confirming your order payment. Items with a specified delivery date will be shipped on the requested date.
*Please note that shipping may take longer due to product shortages.

■How to cancel before shipping the product
・If your order is paid by credit card, we will begin preparing for shipping immediately, so in principle we cannot accept cancellations even before shipping.
・If you place an order by bank transfer, you can cancel it before the payment is made.
If you wish to cancel, please contact our support center.

*However, even if payment is made by bank transfer, cancellations cannot be made as shipping preparations begin immediately after payment is received.
Please be aware of this before placing your order and making a payment.

■About delivery
/Delivery method

・Delivery area: Korea

・Delivery period Your order will be shipped within 2 business days after payment is confirmed.

■About refunds and exchanges
[In case of customer's convenience]
Please note that refunds and exchanges are not possible unless there is a defect in the product.
*Please note that due to the nature of viewing on a computer or mobile device, the product image may differ slightly from the actual color. (The color of the image will not be treated as a defect on our part.)

[In case of defects at our store]
If the product is damaged, incorrect, or otherwise defective due to our error, please do not open the product and contact us within 7 days after receiving the product.
We will arrange a refund or exchange as soon as possible.
However, we may not be able to respond in the following cases.
●The product is different from what I ordered, but I opened it.
●The product is different from what I ordered, but I ended up using it.
●If more than 8 days have passed since the product arrived

■About refund/exchange procedures
・If there is a problem with the delivered product due to our error, please contact our support center.

・Refund or exchange period
After confirming the nature of the defect, we will issue a refund or reship a replacement item within 7 business days.
The refund method varies depending on the payment method, so we will inform you of the refund method as soon as we receive your contact.

■Shipping fee for returns
・If the product is returned due to an initial defect or our store's negligence, our store will bear the return shipping costs. Please send the returned product to the designated return address by cash on delivery.
・In the event of a return due to the customer's convenience, the return shipping fee will be borne by the customer.
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