privacy policy

Soul Japan Commerce Co., Ltd. (hereinafter referred to as the "Company") places great importance on the personal information of its members and complies with the Act on the Promotion of Information and Communication Network Utilization and Information Protection.
Through the personal information handling policy, the company will inform you about the purpose and method of using personal information collected from members, and what measures it takes to protect personal information.

■ Items of personal information to be collected and methods of collection A. Items of personal information to be collected
o The company collects the following personal information for membership registration, consultation, service applications, etc.
- When registering as a member: name, date of birth, gender, login ID, password, home phone number, mobile number,
Email address, legal representative information for members under 14 years old
- When applying for service: address, payment information
o Service usage records, connection logs, cookies, connection IP information, payment records, and defective usage records may be generated and collected during the service usage process and business processing process.
B. Collection method
- Collection via homepage, written forms, bulletin boards, email addresses, event applications, delivery requests, telephone, fax, and generated information collection tools
■ Purpose of collecting and using personal information The company will use the collected personal information for the following purposes.
o Fulfillment of contracts related to service provision and fee settlement through service provision Content provision, purchase and fee settlement, delivery of goods or billing address, etc., financial transaction identity authentication and financial services
o Member management Identity verification when using membership services, personal identification, prevention of fraudulent use by bad members and unauthorized use, confirmation of registration intention, age confirmation, legal representative when collecting personal information of children under 14 years of age Confirmation of consent, handling of complaints, and communication of notices
o Conveying advertising information such as events used for marketing and advertising, understanding connection frequency, and statistics on members' service usage
■ Period of retention and use of personal information As a general rule, after the purpose of personal information collection and use has been achieved, the relevant information will be destroyed immediately. However, the following information will be retained for the period specified for the following reasons:
stomach. Reasons for retaining information according to company policy Even if a member withdraws, the information will be retained for XX years from the date of cancellation of the usage contract in order to prevent the recurrence of fraudulent use by bad members, resolve disputes, and request cooperation from investigative agencies. Save member information.
B. Reasons for retaining information pursuant to relevant laws and regulations If it is necessary to preserve member information pursuant to the provisions of relevant laws and regulations, such as laws and regulations regarding consumer protection in electronic commerce, etc., the Company will retain member information for a certain period of time specified by the relevant laws and regulations as follows. Masu.
o Records regarding contracts, cancellations, etc.
-Reason for preservation: Law on consumer protection in electronic commerce
-Storage period: 5 years
o Records regarding payment payments and supply of goods, etc.
-Reason for preservation: Law regarding consumer protection in electronic commerce, etc.
-Storage period: 5 years
o Records related to consumer complaints or dispute resolution
-Reason for preservation: Act on consumer protection in electronic commerce, etc.
-Storage period: 3 years
o Logging
-Reason for preservation: Communications Secrecy Act
-Storage period: 3 months
■Personal information destruction procedures and methods As a general rule, the company will immediately destroy personal information after the purpose of collecting and using it has been achieved. The procedures and methods for destruction are as follows.
o Destruction procedure After the information entered by members for membership registration etc. has achieved its purpose, it will be transferred to a separate database (in the case of paper, a separate document box) and subject to information protection reasons based on internal policies and other related laws and regulations. (See Retention and Usage Period) After being stored for a certain period of time, it will be destroyed.
Personal information transferred to a separate database will not be used for any other purpose other than retention, unless required by law.
o Destruction method Personal information stored in the form of electronic files will be deleted using technical methods that do not allow for the reproduction of records.
■ In principle, personal information providing companies do not provide users' personal information to outside parties. However, the following cases are excluded.
o When the user's prior consent is obtained
o When it is based on the provisions of laws and regulations, or when there is a request from an investigative agency according to procedures and methods established by laws and regulations for the purpose of investigation.
■ Rights of users and legal representatives and how to exercise them
o Users can view or change their registered personal information or request cancellation of membership at any time.
o To view and change the user's personal information, click "Change personal information" (or "Modify member information", etc.), and to cancel membership (withdraw consent), click "Cancel membership" and complete the identity verification procedure. After doing so, you can directly view, correct, or cancel your membership.
o Alternatively, please contact the Personal Information Management Officer in writing, by phone or email, and we will take immediate action.
o If a member requests correction of errors in personal information, the personal information will not be used or provided until the correction is completed. In addition, if incorrect personal information has already been provided to a third party, we will immediately notify the third party of the correction results and ensure that the correction is made.
o The company will process personal information that has been canceled or deleted at the request of the user as specified in the "Period of retention and use of personal information collected by the company" and will not be able to be viewed or used for any other purpose. .
■ Matters concerning the installation, operation, and refusal of automatic personal information collection devices The company uses cookies, which store and retrieve members' information from time to time. A cookie is a small amount of information sent to a member's browser by the server used to operate the website, and is stored on the hard disk of the member's computer.
The Company uses cookies for the following purposes:
o Purpose of using cookies etc.
1. Analyze connection frequency and visit times of members and non-members, understand user preferences, fields of interest, frequency of participation in various events, number of visits, etc., and provide optimal services to users. can do.
2. Members have the right to choose the installation of cookies. By selecting options on your web browser, you can set your web browser to accept all cookies, ask for confirmation each time you save, or refuse to save all cookies.
o How to refuse cookie settings
1. To refuse the setting of cookies, members can select options in their web browser to allow all cookies, confirm each time they are saved, or disable all cookies. You can also set it to refuse saving.
2. Example of setting method (for Internet Explorer): From the menu at the top of the screen, select "Tools" > "Internet Options" > "Privacy"
3. However, if a member refuses to save cookies, some services may not be available.
■ In order to protect customers' personal information and handle complaints related to personal information, the consulting service company regarding personal information has designated the relevant departments and personal information management officers as shown below.
o All consultations related to personal information protection that occur when members use the company's services can be reported to the personal information manager or the department in charge.
o The company will respond promptly and honestly to the matters reported by users.
o If you need to report or consult about other personal information violations, please contact the following organizations.
Personal Information Violation Report Center ( / 118 without country code)
Grand Public Prosecutors Office Cyber ​​Crime Investigation Team ( / 02-3480-2000)
National Police Agency Cyber ​​Safety Bureau ( 182 without country code)
■ Obligation to make a public announcement If the company revise its personal information handling policy, it will make a public announcement through the website announcement (or individual notice).
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